Privacy Policy & SMS Terms

This Privacy Policy explains how Spring Cleaning Company ("we," "us," or "our") collects, uses, and protects the information you provide through our website and forms. It also describes the terms that apply to our SMS text messaging program. By using our website or providing your contact information, you agree to the practices described below.

By providing your mobile phone number, you consent to receive SMS messages from Spring Cleaning Company related to appointment reminders, job and quote updates, and promotional offers.

Information We Collect

When you submit a form on our website, we collect the information you provide, which may include your name, email address, mobile phone number, the details of your service request, and any images you choose to upload. We use this information to respond to your inquiry, prepare estimates, schedule services, and communicate with you about your project.

SMS Text Messaging Program

If you provide your mobile phone number and agree to receive text messages, Spring Cleaning Company may send you SMS messages related to appointment reminders, job and quote updates, and promotional offers. Consent to receive text messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency may vary.

Message and Data Rates

Standard message and data rates may apply. Spring Cleaning Company is not responsible for any charges applied by your mobile carrier. Please contact your wireless provider for details about your messaging and data plan.

Opting Out

You can cancel the SMS service at any time by replying STOP to any text message you receive from us. After you send the word STOP, we will send you a confirmation message to acknowledge that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us. If you want to rejoin, you can sign up again as you did the first time and we will resume sending messages to you.

Help and Support

If you are experiencing any issues with the messaging program, reply with the keyword HELP for assistance, or get help directly at customercare@springcleaningcompany.com or by calling (636) 293-6748.

Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use the information you provide only to operate our business and communicate with you about your service request. We may share information with service providers who help us operate our website and send messages on our behalf, and only as needed for those purposes. We do not sell your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our SMS messaging program, contact Spring Cleaning Company at customercare@springcleaningcompany.com, by phone at (636) 293-6748, or by mail at 546 1st Capitol Dr, St Charles, MO 63301.